Address :
Box Hill South, Victoria 3128,
Box Hill South,
Victoria-Australia.
Tel :(03) 9897 4418
Fax :(03) 9897 4918
Email :[email protected]

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(03) 9897 4418

Fast, Reliable, Certified Arborist

Daryl’s Tree Care and Surgery (DTC) Pty Ltd Terms and Conditions

PRUNING

To enhance each species natural growth form including thinning, removal of deadwood, dangerous limbs or limbs for clearance.

Australian Standards will be followed.

THINNING/WEIGHT REDUCTION/CROWN REDUCTION/CROWN LIFTING

These techniques are all carried out with due attention paid to the trees shape and form.

REMOVAL (TO GROUND LEVEL)

Removal of complete tree to or as near as possible to ground level based on existing conditions at or near to the base of the trunk

i.e. soil, rocks, fences, buildings, etc.

FIREWOOD

Unless otherwise specified wood will be cut into 300-400mm (12”-16”) lengths and NOT split. It will be left at the base of the tree or on the nature strip in a neat and tidy condition.

CANCELLATIONS

Notice of cancellation of work, preferably in writing must be received at least 24 hours before scheduled time of arrival or a minimum travel charge of $100.00 will be billed to the customer.

INSURANCE

DTC carries current $20million Public Liability and employees are covered under statutory Work Cover and Superannuation benefits.

Please notify us if you require a Currency Certificate.

OWNERSHIP OF TREES

The client guarantees that the trees quoted on are either their own or that they have received written permission from the owner for the proposed works.

STUMP REMOVAL

Stumps will be reduced to chips by the use of mechanical grinding of the visible tree stumps to below ground level – subject to existing conditions at or near stump i.e. soil, rocks fences and underground services. All care will be taken but we are not responsible for underground services unless located and notified by client. The stump hole will be backfilled with stump chips and excess chips will be left on-site. The chips make excellent garden mulch. Underground and surface roots will not be chased out unless specifically quoted upon.

CLEAN UP

Branches, leaves and twigs that were generated by our quoted works will be removed and the site left in a clean and tidy condition.

TIME AND MATERIALS

Jobs performed on a time basis will be billed for materials used and time on the job, travel time to and from the job. Lunch break will not be charged.

BILLING

It is the policy of DTC Pty Ltd to request payment for services on the day the service is provided or within 7 days of job completion. We do not offer credit card facilities.

An administrative charge of 10% of the total amount outstanding will be added to overdue accounts and an additional 10% will be charged for each month the account remains overdue

PERMITS

Unless otherwise agreed in writing the client accepts responsibility to ensure that all necessary council and/or other permits are obtained for the proposed tree works.