Welcome to Daryls Tree Care

FAQ

1. Do you charge for your quote and advice?

No. All quotes are free.

2. Can you provide quote over the phone?

To enable us to provide you with an accurate price and to determine the scope of work, it is essential that we visit the site. All quotes are free.

3. Do you remove all wood / branches from the site?

Unless otherwise specified wood will be cut into 300 -400 mm (12” – 16”) lengths and not split. It will be left at the base of the tree or on the nature strip in a neat and tidy condition. Branches will be chipped up and the mulch taken away unless you request to keep it.

4. Are you qualified and insured ?

Daryl is a fully qualified arborist who manages a team of experienced & qualified staff.

DTC carries current $20 million Public Liability and employees are covered under statutory work cover and superannuation benefits. Please notify us if you require a current certificate.

5. What should I do if my local council require me to obtain a permit?

We can prepare the application & supporting documentation as required for an additional fee.

Unless otherwise agreed in writing, the client accepts responsibility to ensure that all the necessary council and /or other permits are obtained for the proposed tree works.

6. Do you do stump removal?

Stumps will be reduced to chips by the use of mechanical grinding of the visible tree stumps to below ground level. All care will be taken but we are not responsible for underground services unless located and notified by the client. The stump hole will be backfilled with stump chips and excess chips will be left on-site (unless otherwise specified). These chips make excellent garden mulch. Underground and surface roots will not be chased out unless specifically quoted on.

7. How and when can I pay?

Payments can be made by one of the following payment modes below-

  • Bank Transfer.
  • Cheques.
  • Money order.
  • Cash (To be paid in person to the registered business office).

Payment is due for 7 days from date of completed tree works.